LEGAL
Terms of Use
Last updated: 19 August 2026
These Terms explain the rules for using the Cencota website and the distinction between general website information and a confirmed B2B manufacturing project.
Summary: Website content supports project evaluation but is not a quotation, contract, guaranteed timeline or acceptance of an order. Project-specific written documents control.
1. About These Terms
These Terms of Use govern access to and use of cencotabeauty.com (the “Website”). The Website is operated under the Cencota brand by Cencota (Guangzhou) Cosmetics Co., Ltd. (臻谷堂（广州）化妆品有限公司) (“Cencota,” “we,” “us,” or “our”).
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website. These Terms apply to Website use only and do not replace a quotation, purchase order, manufacturing agreement, confidentiality agreement, quality agreement or other written contract.
2. Business-to-Business Website
The Website is intended primarily for brands, distributors, salons, retailers, e-commerce sellers and other business users seeking hair care OEM/ODM manufacturing information. It is not an online retail store and does not offer checkout or direct consumer purchasing.
If you use the Website on behalf of a company or other organization, you represent that you are authorized to act for that organization in relation to your inquiry and Website use.
3. Website Information Is Not a Binding Offer
Website content is provided for general business information and project-planning purposes. Product descriptions, formula directions, packaging options, minimum order quantities, sample timing, production timing, logistics information and other capability statements do not constitute a binding offer, warranty or acceptance of an order.
A project becomes binding only through the applicable written quotation, specification, sample approval, purchase order, invoice, contract or other document confirmed by authorized parties. In the event of a conflict, the applicable signed or formally accepted project document controls.
4. Estimates, MOQ and Project Requirements
Any MOQ, sampling period, design period, packaging lead time, production period or delivery-related information shown on the Website is an estimate based on typical projects. Actual requirements and timing may vary depending on formula, ingredients, testing, packaging, decoration, design approval, supplier conditions, order quantity, destination, regulatory requirements and other project circumstances.
Timelines are estimates and may vary depending on formula, packaging and project requirements. Final MOQ, specifications, timing, trade terms and responsibilities must be confirmed in writing for each project. Website content must not be interpreted as guaranteed delivery, guaranteed approval or guaranteed commercial performance.
5. Inquiries and Communications
You agree to provide information that is accurate, current and reasonably complete when submitting an inquiry. We may contact you by email, telephone or WhatsApp to respond to your inquiry, clarify requirements and discuss potential services.
Submitting a form does not require us to accept a project, reserve production capacity, hold pricing or provide a quotation. We may decline or stop discussing a request where it is incomplete, technically unsuitable, legally restricted, abusive, misleading or outside our capabilities.
6. Uploaded Files and Confidential Information
If you upload or send artwork, trademarks, formulas, specifications, reference products, labels, documents or other materials, you represent that you have the right and authority to provide them for the requested business purpose and that our review or use as instructed will not infringe another party’s rights.
Please do not submit payment-card data, government identifiers, medical information, unlawful content, malicious files, confidential third-party information you are not authorized to disclose, or trade secrets before appropriate confidentiality arrangements are in place. Website submission alone does not create a confidentiality obligation beyond obligations imposed by applicable law or a separate written agreement.
7. Intellectual Property
Unless otherwise stated, the Website and its original text, layout, graphics, icons, photographs, videos, downloads, product concepts and other content are owned by or licensed to Cencota and are protected by applicable intellectual-property laws.
You may view and make limited internal copies of Website materials solely to evaluate a potential business project. You may not reproduce, republish, sell, scrape, modify, remove notices from, create misleading derivatives of, or use Website content to imply endorsement without prior written permission. Third-party names and trademarks remain the property of their respective owners.
8. Acceptable Use
You must not:
- use the Website for unlawful, fraudulent, deceptive or harmful purposes;
- attempt to gain unauthorized access to the Website, server, accounts, forms or data;
- introduce malware, automated abuse, excessive requests or security-testing activity without authorization;
- harvest contact information, scrape substantial content or interfere with Website operation;
- impersonate another person or organization, or submit false ownership or authorization claims; or
- use Website content to make unsupported medical, regulatory, certification or performance claims.
9. Third-Party Services and Links
The Website may contain links to or rely on services operated by third parties, including hosting, analytics, advertising, security, communications and social platforms. Third-party services are governed by their own terms and policies. We do not control and are not responsible for the availability, content, security or practices of third-party websites.
A link or integration does not necessarily mean that Cencota endorses every statement, product or service offered by the third party.
10. Disclaimer
We use reasonable care in preparing and maintaining the Website, but Website content may contain errors, omissions or information that becomes outdated. To the extent permitted by applicable law, the Website is provided on an “as is” and “as available” basis without warranties of uninterrupted availability, error-free operation, fitness for a particular purpose or suitability for a specific market.
Product suitability, labeling, claims, registration, import, sale and use may depend on the destination market and final specification. Any compliance assistance we provide must be evaluated against the actual product, packaging, claims and applicable market requirements.
11. Limitation of Liability
To the extent permitted by applicable law, Cencota will not be liable for indirect, incidental, special, consequential or punitive loss arising solely from use of, inability to use, or reliance on general Website content, including loss of opportunity, profit, data or goodwill.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Liability arising from an accepted manufacturing project is governed by the applicable project contract rather than these Website Terms.
12. Privacy and Cookies
Our collection and use of personal information is described in our Privacy Policy. Information about cookies and similar technologies is described in our Cookie Policy. Where required, non-essential analytics or advertising technologies should not be activated until the user has made the applicable consent choice.
13. Changes and Website Availability
We may update the Website or these Terms from time to time. The revised Terms will be posted on this page with an updated date. Changes apply from the stated effective date and do not retroactively replace an existing signed contract.
We may suspend, restrict, modify or discontinue Website features for maintenance, security, legal or operational reasons without guaranteeing continuous availability.
14. Governing Law and Disputes
These Terms and Website use are governed by the laws of the People’s Republic of China, without prejudice to any mandatory rights or rules that apply under the law of another jurisdiction.
Before starting formal proceedings, the parties should attempt in good faith to resolve a Website-related dispute by contacting us. Subject to mandatory applicable law, disputes that cannot be resolved through discussion will be submitted to a court with jurisdiction over the Company’s registered place.
15. Contact Us
Questions about these Terms may be sent to:
Cencota / Zhengutang (Guangzhou) Cosmetics Co., Ltd.
Chinese legal name: 臻谷堂（广州）化妆品有限公司
Email: cs@cencotabeauty.com